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Comments, Compliments and Complaints


Customer service form

We aim to provide you with high quality healthcare and are always looking for ways to improve our service. If you have any comments, complaints, criticisms or compliments, please inform a member of staff. If you wish to make a formal complaint, Wellfield Health Centre follows NHS procedures. A copy of the complaints procedure is available from reception or can be downloaded by clicking the links below. Alternatively, please contact us by telephone and ask to speak to the complaints administrator or you can email

Complaints Procedure Leaflet

Complaints Form

Alternatively, if you have any issues or concerns in relation to any aspect of your NHS care, please contact the Patient Advice and Liaison Service (PALS) by telephoning 01706 652853.

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