Welcome to Wellfield Health Centre's website
This website has been designed to provide you with up to date news and information on Wellfield Health Centre, provide NHS endorsed advice on a wide range of common conditions and also allow you to make appointments and order repeat prescriptions 24 hours a day.
Please browse our website and feel free to provide us with your feedback. We'd particularly appreciate your thoughts on how to improve our online services and further develop the website to make it more useful to you.
Important information about the coronavirus (COVID-19)
The NHS in Rochdale and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while also ensuring as many services as possible are available to the public.
If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days. Please do not book a GP appointment or attend the GP practice.
Everyone must stay at home to help stop the spread of coronavirus. You should only leave the house for 1 of 4 reasons:
- shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
- one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
- any medical need, or to provide care or to help a vulnerable persontravelling to and from work, but only where this absolutely cannot be done from home
Even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
Read the advice about staying at home.
You do not need to contact 111 to tell them you are staying at home.
Testing for Coronavirus is not needed if you are staying at home.
Use the 111 coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Due to the pandemic status of Coronavirus we have put measures in place to reduce the risk of infection of all our patients and staff. With immediate effect the facility to book face to face appointments on-line has been withdrawn. We are offering telephone appointments so that patients do not have to attend in person. If a follow-up face to face appointment is needed this will be arranged by the GP. These measures are primarily to avoid patients with potential symptoms of the virus attending the surgery and putting other patients and staff at risk. Thank you for your understanding and your co-operation during the ongoing outbreak.
Advice for people at high risk
Symptoms and what to do
Getting an isolation note
Self-isolation if you or someone you live with has symptoms
Due to an increase in the number of wasted appointments through patients failing to attend appointments without informing the surgery, it has become necessary to implement the following policy:
- If you repeatedly fail to attend appointments, you may be removed from the practice list and required to find an alternative doctor.
If you cannot attend your appointments for any reason, please let us know as soon as possible so that we can offer the appointment to someone else.
Thank you for your co-operation
Online Consultations now available
We are now offering online consultations as a quick and convenient alternative to visiting the practice. Many medical enquiries can be resolved without the need for a face to face appointment. Please complete the relevant template online and the practice will respond within two working days.
Practice Closure for Staff Training Thursday 16th April 2020
Please note that the practice will be closed for training from 1pm on Thursday 16th April 2020 and will re-open at 8am on Friday 17th April 2020. If you feel you need to speak to or see a doctor whilst we are closed and it cannot wait until we re-open then please contact the out-of-hours GP service BARDOC on 0161 763 8292. If you simply need some medical advice when we are closed please telephone NHS 111.
Wellfield Health Centre has for many years had a Patient Participation Group (PPG), who give their time to help promote a better experience for our patients.
Wellfield Health Centre is now part of the Canalside Primary Care Network. Primary Care Networks form a key part of the NHS Plan and have been introduced with the objective of, amongst other things, providing a wider range of services to patients. We have therefore started to work more closely with Castleton Health Centre, The Kingsway Practice and The Kirkholt Medical Practice and as we look at developing services collaboratively with these practices we are setting up a network level PPG so that we can more effectively canvass opinion about any new developments. If you would be interested in getting involved please feel free to come along to the next meeting.
Due to the Coronavirus pandemic and the need for everybody to stay at home the next meeting of the patient group scheduled to take place on Thursday 30th April 2020 has been CANCELLED. A new date will be scheduled as soon as it is safe to do so.
Are you entitled to a free NHS Health Check?
Patients aged 40 - 74 years who are not currently on a disease register can attend for a five-yearly NHS Health Check.
The NHS Health Check is a health check-up for adults in England aged 40-74. It's designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk.
If you would like more information you can click here to see the information provided on the NHS Choices website.
If you think you are eligible and have not already been invited for a Health Check please contact the surgery on 01706 397600 and ask the receptionist if you are eligible
Extended Opening Hours
We are now able to offer early morning Telephone and Face to Face appointments between 7.00am and 8.00am on Tuesdays and Thursdays with Doctors, Nurses and for Phlebotomy. These appointments are being offered for patients who struggle to attend appointments during working hours due to work commitments. To book an appointment please telephone the surgery and ask for an appointment before work. These appointments are outside of our normal opening times.
From April 2019, your medical record will be able to be viewed by other health and social care professionals directly involved in your care via a ShareforYou record.
Please visit www.pennineshareforyou.nhs.uk/ for more information.
The ShareForYou Privacy Notice can be viewed here
If you would prefer that we didn't share your record then you can opt out at any time. Please speak to your GP or a member of the reception team.
Privacy Notice Update
If you want to know more about how we treat your data please have a read of our updated Privacy Notice .
Our updated Privacy Notice provides more information about the different ways we use your data, how we keep it secure and the legal rights that you have in relation to your own data.
The updated Privacy Notice can be found here
Our Rochdale website now live
This new website resource provides information on health, social care, childcare and family services within the borough of Rochdale
Our Rochdale also has a team of community connectors who can help find information and refer you to local services to improve your wellbeing such as suppprt with healthy lifestyles, housing, employment and money management. To make an appointment phone 0300 3030360 or email email@example.com
Improving Access to GP Services in Heywood, Middleton and Rochdale
Patients are increasingly reporting more difficulty in accessing GP services. Practices would like to offer better access, but they are experiencing growing pressure and are having difficulties in offering their patients timely appointments. To help address these problems, Heywood, Middleton and Rochdale Clinical Commissioning Group have developed an 'Improving access to general practice scheme' which requires practices, working in partnership with Rochdale Health Alliance, the local GP Federation, to implement some changes which are intended to improve access.
It is not always necessary to see a GP. A nurse practitioner, practice nurse, health care assistant or another service such as an Optician or Community Pharmacy, may be more appropriate and for this reason our receptionists have been trained to cover a more diverse role and will now be working in the practice as Care Navigators. This is a role that is being introduced in ALL practices across Heywood, Middleton and Rochdale. The purpose of this role is to advise patients and carers about the sources of help and advice which are most relevant to their need (this is called signposting). Active signposting is NOT a clinical consultation and it is not to make a diagnosis or plan treatment.This new approach is not about denying our patients an appointment but actually using signposting for precisely the opposite motive – to make it easier for patients who need to see a GP to get an appointment, while shortening the time it takes to connect patients with the most appropriate person.
To help you make the appointment, the Care Navigator will need to know a little about why you need an appointment and so will ask you some very brief questions. This is because the Care Navigators have a number of alternative types of appointments available to them, and they need to offer you the most appropriate appointment to deal with your problem. The most appropriate appointment may be with your GP for example, or perhaps with another member of the practice team
The questions you will be asked cover:
- Nature of the problem?
- Duration of the problem?
- Severity of the problem?
Please help the receptionist to help you by answering these questions. All information given to any member of the practice team will be will be treated in the strictest of confidence.